FELIONTH Refund Policy

1. General Information

This Refund Policy outlines the conditions under which refunds are granted by FELIONTH, and it applies to all transactions made on our platform. By making a purchase, you agree to the terms set forth in this policy.

2. Eligibility for Refunds

FELIONTH offers refunds under the following conditions:

• A request for a refund must be submitted within 30 days of purchase.
• The product or service must remain unused or unaltered.
• The original receipt or proof of purchase is required to process a refund.

3. Non-Refundable Items

Certain items are exempt from being refunded:

• Promotional items and special offers.
• Digital downloads or services that have already been delivered or accessed.

4. Process for Requesting a Refund

To request a refund, please contact our customer service team at [email protected] with your purchase details. Our team will review your request and provide a response within 5 business days.

5. Refund Disbursement

Upon approval, refunds will be processed using the original payment method. The refund will be reflected in your account within 5-10 business days, depending on your financial institution's processing time.

6. Amendments to Policy

FELIONTH reserves the right to amend this Refund Policy at any time without prior notice. Changes will be posted on our website and will be effective immediately upon publication.